We thank our guest speaker, Laurie Louard, President of Human Resources Professionals of Antigua and Barbuda!
Guest speaker, Laurie Louard, President of Human Resources Professionals of Antigua and Barbuda presentation included:
The topic - Managing Conflict in Teams!
Thank you Mr. Louard for such a detailed presentation and we are now more knowledgeable on the causes and effects and will definitely adhere to the seven steps:
1. Identify the source
2. Create a safe space
3. Listen carefully and allow all parties to speak
4. Investigate the situation. Do not prejudice
5. Determine ways to meet common goals
6. Find a compromise. Agree on the best solution
7. Evaluate how things are going!